ericpark.xyz
In progress…
Works within Amazon
Amazon : 2022 ~ Current
Amazon Web Services : 2021 ~ 2022
- Developed automated alerting system for incoming tickets and questions on on AWS re:Post, standarizing response SLA.
- Supported AWS security services for large enterprises and handled time-sensitive inquiries as a
primary point of contact for AWS Key Management Service (KMS).
- Mentored and trained incoming new engineers to AWS security services.